Live / Casino
At 111casino, your account data — including wallet activity through bKash, Nagad, and Rocket — is handled with clear rules about what we collect, why we collect it, and how you can review or correct it. Access to this platform and its services depends on your local law and eligible regions.
This policy describes how 111casino collects and uses information when you access our platform, create an account, or carry out transactions. The information we collect falls into two broad categories: account registration data (your contact details and login credentials) and activity data (session records, device type, and transaction history). When you deposit or withdraw using bKash, Nagad, or Rocket, a record of that transaction is associated with your account. We use this to verify payment status, resolve disputes, and maintain accurate account histories. We do not sell your personal data to third parties. Data may be shared with payment processors — including the mobile wallet networks you use — strictly to complete your requested transaction. We retain account records for as long as your account remains active and for a period after closure as required by applicable rules. Your use of this platform and the applicability of this policy depend on your local law and the eligible regions in which the service operates. If you are accessing from a jurisdiction where online gaming services are restricted, this policy applies to any data we may have collected during your session, but continued access may not be available to you.
Transaction records tied to your bKash wallet are stored against your account for payment verification and dispute resolution.
Nagad transfer records are logged at the time of each transaction and are accessible through your account history.
Rocket payment entries appear in your account ledger and can be reviewed by contacting our support team.
Not every interaction with 111casino falls under the same data rules. Understanding what this policy covers — and what it does not — helps you know where your information is protected by our practices and where third-party terms apply instead.
Data collected when you register, log in, or update your account details is fully within the scope of this policy. This includes your email address, contact number, and any identity verification steps completed on our platform.
Payment activity processed through bKash, Nagad, or Rocket is recorded by us and also governed by those wallet providers' own privacy terms. Our policy covers the record we hold; the wallet provider's policy covers their side of the transaction.
Your browsing behaviour on 111casino — pages visited, games opened, session duration — is collected through standard analytics. This data is used to improve the platform and is covered by this policy.
Links or services that take you away from 111casino — including external payment pages or game studio environments — are governed by those third parties' own policies. We do not control or take responsibility for their data practices.
You have concrete options when it comes to the data 111casino holds about you. These are not abstract entitlements — each one maps to a step you can take through your account or by contacting support. You can request a summary of the personal data we hold, ask us to correct inaccurate details, or raise a question about how a specific piece of information is being used. If you believe data is being held beyond what is necessary, you can submit a request for review. We will respond through the contact route you used to reach us. Eligibility for certain actions may depend on your account status and the applicable rules in your region. Where a request involves transaction records tied to bKash, Nagad, or Rocket, we may need to verify your identity before releasing or amending that information.
Submit a data access request through our support channel. We will provide a summary of the account and transaction data we hold against your registered details.
Log in and navigate to your account settings to update contact information. For changes that affect payment records, contact support directly with your request.
If you are unsure why a particular piece of data was collected or how it is being used, send your question to our support team. We will explain the basis for collection in plain terms.
If you believe we are holding data that is no longer necessary, you can request a formal review. We will assess the request against our retention obligations and respond with an outcome.
If you have a question about this privacy policy, want to exercise a data right, or need to flag a concern about how your information is handled, the routes below are the ones we actively monitor. Use the channel that suits your query — account-specific questions are handled faster when you include your registered email address.
Open the chat widget from any page on 111casino to reach our support team directly. Suitable for quick policy questions and account data queries.
Send your data request or privacy question to our support email address, which is listed in the contact section of the site. Include your registered account email for faster handling.
The help section inside your signed-in account area contains published answers to common data and privacy questions, including how to download your transaction history.
We apply standard security measures to protect the data held in your 111casino account. This includes encrypted connections for login and payment flows, and access controls that limit which internal systems can read your personal records. Cookies are used to keep your session active, remember your language preference, and collect anonymised analytics. You can manage cookie preferences through your browser settings; note that disabling certain cookies may affect how the platform functions during your session.
We use session cookies to maintain your login state and analytics cookies to understand how the platform is used. No cookies are used to track you across unrelated third-party sites.
Login sessions are protected by encrypted connections. If you suspect unauthorised access to your account, contact support immediately through live chat or email.
We keep your account data for as long as your account is active. After closure, records are retained for the period required under applicable rules, then deleted or anonymised.
If this policy changes in a material way, we will post a notice on the site and update the effective date at the top of this page. Continued use of the platform after a change constitutes acceptance.
These are the questions we hear most often about how 111casino handles personal data. If your question is not covered here, reach out through live chat or email support.
We collect the details you provide during registration — your email address, contact number, and any identity information required to verify your account. We also record device type and session data when you use the platform.
Yes. Each transaction processed through bKash, Nagad, or Rocket is logged against your account. You can view your transaction history in the signed-in account area, or request a full record through our support team.
You can submit a data review request through our support channel. We will assess what can be removed against our retention obligations. Some records — particularly transaction histories — may need to be kept for a defined period under applicable rules.
We share data only with the payment processors needed to complete your transactions — such as the mobile wallet networks you use. We do not sell personal data. Any sharing is limited to what is necessary to deliver the service you requested.
Log in and go to your account settings to update basic contact details. For corrections that involve payment records or identity information, contact our support team directly and we will guide you through the verification steps required.
Access to 111casino and its services depends on your local law and eligible regions. If you access the platform from a jurisdiction where such services are restricted, this policy still covers any data collected during your session, but continued access may not be available to you.